The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Bokitta Kota Damansara will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 days after the confirmation.
Customer will bear the cost of delivery, returns and taxes if applicable. Any product that you want to change for is subject of availability. You must contact us within 3 days after receive the goods and return the items within 7 days of receiving the item.
Please return your purchase to the following address:
Bokitta Kota Damansara
8-1 Jalan Camar 4/3 Seksyen 4 Kota Damansara
47810 PJ Selangor
Please contact us at bokitta.by.butik.yasmeen@gmail.com or 03-74971896 if you have any questions or doubts.
**IMPORTANT NOTES
ALL SALE ITEMS ARE FINAL AND NOT REFUNDABLE OR EXCHANGEABLE